Our unique values differentiate us from the rest when it comes to unparallel customer service, flexible, affordable, service delivery, quality service, and safari planning experience, we can summarize these as below
Meet & Greet Professional Services
We provide professional meet & greet services at international and domestic airports.
Our airport representatives are on hand to welcome clients, provide information and make their stay comfortable. Our friendly multilingual driver guides speak a variety of languages including German, French, Italian and Spanish and of course, all of them are fluent in English.
Tailor made Services (“shape your own safari/holiday”)
Apart from our pre-planned and amendable itinerary, we have unlimited flexibility in providing tailor made services which gives us a competitive advantage and increases our customer satisfaction rate which is a key performance indicator in our service delivery. We offer fully customized tour options, and will work with you to develop an itinerary that best suits your needs.
Quality of Service and Customer Service
We always go an extra mile to ensure that all our clients enjoy quality services regardless of their budget. Our attention to details when planning and generating tours/safari itinerary goes a long way to ensure that we capture all our customers’ needs in details. We give all our clients personal attention and address them and their needs as individuals even if they are traveling as a group. Our response time is outstanding and delays are minimized and if not proper communication will be used be it in equerries, pick up, drop off and other tours and travel services.
As stated in our mission, we believe in ethical business and we also value our services fairly in all aspects while delivering affordable and innovative services and products
We take pride in our innovative services and our flexibility makes our products even more innovate for sky is the limit on how fair we can go when it comes to planning and delivering services to our clients
Conservation and Responsible Travel Programs
This is engraved in our vision and we believe that the responsibility of environmental conservation lies with every human being and the small steps of conservation taken by individuals contribute to the big impact of a group and our love of Mother Nature has made us commit to environmental conservation and responsible travel